Please allow up to 8-12 business days for delivery of your order unless the item page for the item you purchased provides a different lead time. Some of the products featured on our site our handmade to order and may take longer to deliver. We strive to provide updates on orders as much as possible and will keep you informed if there is a delay in your expected delivery date. Have a question about your order? Email or call us: firstname.lastname@example.org
We work with many partners to provide a wide selection of products made and inspired by Athens, Ohio. As such, you may receive multiple shipments for an order if ordering from more than one of our partners. We will notify you via email when your order has partially shipped.
All orders will ship USPS Priority Mail and you will be provided a tracking number once your order is shipped. Shipping rates are calculated at checkout based on order weight and shipping address
Shop Athens Ohio will exchange merchandise or refund the purchase amount of your order if you are unhappy with your purchase. Exchanges and returns are available for items purchased within 90 days of your purchase date.
Returned merchandise should be sent to:
Shop Athens Ohio
ATTN RETURN - CUSTOMER NAME
22255 Center Ridge Rd. #207
Rocky River, Ohio 44116
Please include your contact information and the reason for your return/exchange in the package. Shop Athens Ohio is not liable for packages lost during return shipment.
Items being returned to Shop Athens Ohio for exchange must be in original condition. Exchanges must be made within 90 days of purchase.
A full refund of the purchase price is available for items returned within 90 days of original purchase. Merchandise must be in original condition. Purchase price does not include shipping and handling.
Have a question about your order, a return or an exchange? Contact us: email@example.com